Communicating openly with customers and employees.Setting clear goals, standards and priorities.Results-Oriented - We will focus on getting the job done and will derive personal satisfaction from the service we provide.Reliable - We will be dependable for our customers and fellow employees, and will maintain the highest standards of trust.Professional - We will provide transit service with the highest standards of quality and safety for our customers and ourselves.Motivated - We will meet each task with spirit, enthusiasm and a sense of pride to be second to none.Innovative - We will seek out and encourage employees who initiate change, improvement, learning and advancement of our goals.Courteous - We will create a pleasant environment for ourselves and our customers.We will accomplish our mission with a diverse workforce that is: Our mission “We deliver quality, affordable transit services that link people, jobs and communities.” Our values See Facts at a Glance for more history, facts and statistics about us and our services. On October 1, 1952, CTA became the sole operator of Chicago transit when it purchased the Chicago Motor Coach system. We began operating on October 1, 1947, after acquiring the properties of the Chicago Rapid Transit Company and the Chicago Surface Lines. The CTA is an independent governmental agency created by state legislation. On an average weekday, approximately 1.6 million rides are taken on the CTA. The Chicago Transit Authority (CTA) operates the nation's second largest public transportation system and covers the City of Chicago and 35 surrounding suburbs.

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