This was clearly a scam to trick me into buying something I had no intention to buy nor was I aware of buying. One email from there customer support states that the issue has been resolved.no it hasn't because where is my refund? I have contacted my credit card company and requested a block on the payment but they said I had to contact dropbox. I have provided a screenshot of the credit card charge and they say they need more time to resolve the issue. I have contacted dropbox customer support but they have done nothing but blown me off. I was unaware dropbox had my credit card info. I was never asked permission to pay for dropbox. Then I see a charge on my credit card pop up on my phone for $119.88 for Dropbox. I never even got to the 'free' printout so I assumed the link was no good.

When I clicked on the link it asked only for an email. Thanks.On 2/20/23 I was reading an article on FB that described a game to play with your children. It will not give me another option and I need a way to get into our account to prevent further charges on us as a non profit. It is giving me the option to only submit a previously used password or recover the password through a verification text to a phone number which is our office number, and that brings the caller to a menu of options for extensions, so even if a text was sent no one would ever get it. Recently I tried logging in again to prevent further charges to our credit card, and I can't remember the correct password. Last year I went on mat leave and some of our phone systems have since changed. as of the last 3-4 years, we no longer need or use the account, I have tried reaching out to drop box requesting the cancellation of account and charges to our organizational credit card however I haven't had success and they continue to charge us as a non profit. I had created a gmail account for the purpose of uploading some files for my work which is a non profit several years ago. I have tried to find a way to contact a drop box representative and can't seem to.

Dropbox charges